7 tööd leitud

We are looking for a Payment Operations Senior Specialist to join our APAC Payment Operations Regional team in Tokyo..  Your mission:  Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also give their money a boost by choosing from different investment options within the Wise Account. In this role, you will be supporting Payment Operations for currencies in the APAC Region - executing on operational tasks, optimising operational processes and the operationalisation of products. This ensures that new and current products, features and processes scale efficiently and securely.  This ranges from automating operational tasks or manual processes, lowering or eliminating operational risk areas, supporting product & engineering teams with improving new or existing products or features, & more. You will collaborate with various Wise functions (e.g. Product & Engineering, Risk, Compliance, Customer Support,...

We are looking for a Payment Operations Product Specialist to join our APAC team to help our customers receive their funds faster globally.  As a Payment Operations Product Specialist, your role will revolve around project management, with an emphasis on operationalising new products or features and improving existing operational processes connected to the product domain, making sure that the processes scale well, are efficient and mitigate or minimise risks. You will take full ownership of projects, from initial scoping to final implementation. This includes assessing problem size and impact, creating rollout plans, collaborating across teams, conducting testing, and refining solutions. You will collaborate with various Wise functions (e.g. Product & Engineering, Risk, Compliance, Customer Support, Finance, Treasury etc) as you work to translate evolving customer and Payment Operations challenges into scalable, automated systems and processes.  Your Mission: Wise has...

We're looking for a Japanese speaking Senior Content Specialist to join our growing SEO Content team in Singapore. Content and SEO at Wise is about making sure we offer the best possible content and on-site experience to our customers. We don’t believe in stuffing keywords in a blog article or building artificial links, but we do believe in a great copy that inspires and helps readers to find answers. This role is ideal for candidates with senior level experience in Japanese SEO content marketing, who are passionate about blogging and content creation.  At Wise we’re on a mission to empower our users to make smart financial decisions based on transparent information. Our content team is no different. We produce content and monitor its performance too, because we believe that working in SEO means that you understand how the content you’re producing is helping the end user.   Your Mission: Produce SEO optimised content for our JP blog, to help fuel adoption of Wise...

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking.  The Sanctions Investigations and Reporting team serves as the sanctions subject matter experts responsible for reviewing and investigating all potential violations of Japan, OFAC, E.U., UK and other sanctions programs processed through Wise. This includes: reviewing and giving final approval regarding escalated alerts on transactions and matches to Botsui, MOF, and METI, as well as, OFAC, E.U., UK and any other applicable lists and programs; reviewing and approving licensed transactions; reporting blocked property and rejected transactions to the respective regulatory agencies; investigation into potential circumvention attempts; advising teams on sanctions related issues and sanctions incidents; and coordinating with the Team Lead on ad-hoc sanctions projects, as...

We’re looking for a Japan Investment Lead to accelerate our expansion plans in Japan. This is an unique and exciting pioneering opportunity to grow Wise in the region, allowing millions more potential customers to save money by using our services. This is not your typical business development or relationship role. You are responsible for registering us as a Type 1 Financial Instruments Business and leading the overall expansion in Japan together with the country manager.  You will have full responsibility for overseeing the expansion of our Assets product, figuring out a next level growth strategy and executing on it, and managing critical relationships with government departments and regulators. Through your work, you will have the ability to directly influence our Asset product capabilities in Japan. What will you be doing? For a Type 1 Financial Instruments license registration, you will need to manage the licensing process end-to-end: from preparing necessary documents,...

We’re looking for a Japan Investment Compliance Lead to accelerate our expansion plans in Japan. This is an unique and exciting pioneering opportunity to grow Wise in the region, allowing millions more potential customers to save money by using our services. This is not your typical Compliance role. You are responsible for registering us as a Type 1 Financial Instruments Business and helping with the overall expansion in Japan together with the banking & expansion team.  You will have full responsibility for managing critical relationships with government departments and regulators. Through your work, you will have the ability to directly influence our Asset product capabilities in Japan. Based in Tokyo you will work with a global team of multidisciplinary specialists (Product, Treasury, Banking, Security) to help build world class products for Japan. You’ll also manage and strengthen the teams’ relationships with regulators by being the Regulator’s first point of contact,...

We’re looking for Customer Support Agents who have an excellent command of both Japanese and English to join our growing team in Tokyo on a 1-year Full Time Contract (FTC).  This role is a unique opportunity to have an impact on Wise’s mission in helping our customers have a great experience when using Wise. Your mission:  Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking . Your mission is to bring about the best experience possible with our products, via email, phone and chat. The role will give you the opportunity to: Help customers have the best experience possible with our product working across email, phone and chat Be flexible working during business hours but sometimes covering an early morning, evening or weekend shift (You will be taking other hours/days off for these shifts) Go above...