43 project specialist tööd leitud

We are looking for a Payment Operations Product Specialist to join our APAC team to help our customers receive their funds faster globally.  As a Payment Operations Product Specialist, your role will revolve around project management, with an emphasis on operationalising new products or features and improving existing operational processes connected to the product domain, making sure that the processes scale well, are efficient and mitigate or minimise risks. You will take full ownership of projects, from initial scoping to final implementation. This includes assessing problem size and impact, creating rollout plans, collaborating across teams, conducting testing, and refining solutions. You will collaborate with various Wise functions (e.g. Product & Engineering, Risk, Compliance, Customer Support, Finance, Treasury etc) as you work to translate evolving customer and Payment Operations challenges into scalable, automated systems and processes.  Your Mission: Wise has...

This role will give you the opportunity to: Develop an in-depth knowledge of Wise’s business and get to know teams across Wise as you work with them to understand the product and regulatory framework.  Champion compliance through monitoring and testing by designing and executing a monitoring and testing plan for the region, sharing findings with your tribe and work together to strengthen our compliance program across our Asia/Pacific markets. Take on and own new projects that arise in any area of the compliance programme on a project basis. Take a problem-solving approach, whether designing a new process to be implemented or driving an effort for multiple teams to work together to remediate control gaps or process enhancements.  Global cross team collaboration projects with focus on delivering impact for our fast growing APAC markets - Australia, Hong Kong, Japan, Malaysia, Singapore, Indonesia, Philippines and New Zealand.   A bit about the role: As...

We’re looking for a Senior People Advisor to join our Employee Relations team in the Kuala Lumpur office. This role is a unique opportunity to have an impact on Wise’s mission and assist our Wisers, Leads and teams in delivering a seamless employee experience throughout the entire ‘Wiser’ journey. This role will report to our APAC Employee Relations Lead based in Singapore. Your mission:  As one team, our Employee Relations’ (part of People Services) vision is to create fast, convenient, transparent Wiser support, powered by smart tech and human advice. To help us get there, you’ll have the exciting opportunity to own Employee Relations (ER) matters across a number of business functions in APAC, providing important insights and sound recommendations for policy and process changes, and ensuring key stakeholders are continually informed of legislation, law and regulation updates. You’ll also provide input on team goals, KPIs, efficiencies, process improvements and future...

Role & Job Purpose The Knowledge Management team’s mission is to help Wise achieve Mission 0 through enabling its operational teams to scale and provide excellent service to our customers by building and maintaining a centralised, easily accessible and high-quality knowledge base. As a Knowledge Management Specialist, you will support the Knowledge Management Lead and the broader Knowledge Management team to ensure operational teams have information & knowledge management mechanisms in place to support the speed of learning, deliver high quality products and services, develop, share, reuse and continuously improve practices across the entire global operational teams. You are going to help coordinate the operational & product related changes and improvements to reduce risks of negative agent or customer experience ultimately contributing towards the Wise mission by dropping cost for operations.  You will utilise your domain expertise and your outstanding capability...

We’re looking for an Assets Operations Senior Specialist to join our team, focusing on Assets within the Global Products Operations area. An Assets Operations Senior Specialist's role is to support the Assets product team as a representative of the Payment Operations organization in the United States - to ensure that new and current products, features and processes scale efficiently and securely. Here’s how you’ll be contributing to the team Handle manual recurring tasks that result from customers investing, divesting, or moving funds into different asset products such as stock or interest accounts Provide daily support to the stakeholders involved in the launch, maintenance and improvement of products owned by Assets Maintain consistent and high level execution of recurring responsibilities within the Assets domain Work with Banking, Treasury, product managers and engineers of multiple teams to find solutions and opportunities for process optimization Coordinate new...

We’re looking for a talented Workday payroll specialist based in Austin, to join our People Technology Team for a fixed term of 12 months. This role will oversee the implementation and maintenance of the payroll module working closely with the stakeholders and 3rd parties ensuring smooth service delivery and transition.  Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. We’re 5500+ Wisers strong, with over 70 nationalities working in 25+ locations around the globe! This is a unique opportunity to join Europe’s most valuable fintech company at a pivotal time in evolving our global People technology, automation and data capability. Keeping a customer-first mindset, you’ll be working closely with our People Technology Lead in building, designing, delivering and maintaining the most critical people functions. Your...

We are looking for an experienced operations lead and sanctions expert to lead the Sanctions Specialist Team and Training Team within Sanctions Operations. The Sanctions Specialist team serves as the sanctions subject matter experts responsible for reviewing and investigating all potential violations of OFAC, E.U., UK and other sanctions programs processed through Wise. This includes: reviewing and final approval regarding escalated alerts on transactions and matches to the OFAC, E.U., UK and any other applicable lists and programs; reviewing and approving licensed transactions; reporting blocked property and rejected transactions to the respective regulatory agencies; drafting and filing Voluntary Self-Disclosures to OFAC; investigation into potential circumvention attempts; advising teams on sanctions related issues and sanctions incidents. The team also owns training and knowledge management for the whole of Sanctions Operations.   Here’s how you’ll be contributing to...

What’s the role We’re looking for a Technical SEO Specialist to join our SEO Product team. As a Technical SEO Specialist in the SEO Product team, you’ll be working in a team with embedded engineers, a designer, a copy writer and an analyst to run and grow the programmatic side of our multi-million URL website. Excited by the idea of launching 40 million URLs or running split tests on sites used by millions of people? Then this could be the right role for you, as you’ll be joining colleagues who did that in their first couple of months in the team.  We’re looking for someone who is methodical, execution-first, and that can thrive in an ambitious and ambiguous environment. Experience using APIs to extract data and meaningful insights is a big plus. SEO Product team leverages programmatic SEO to help solve our customers’ problems at scale. We have built an ecosystem of scalable SEO products that help millions of potential customers make better decisions about their finances....

We’re looking for a Workforce Management Senior Specialist to join our team in the Kuala Lumpur office! As a member of the WFM team you will be vital in ensuring agents are scheduled to be working at the right place and at the right time. You can expect to be working with a number of stakeholders from operational teams, product teams, and analysts, across all levels. You’ll be leveraging our WFM tools, providing support and expertise to our agents and operational leads. This coupled with deep understanding of our customers' needs, you will have a direct impact on helping our customers get support when they need us as well as enabling our agents to do their best work. We are looking for superstars in both Scheduling and Intraday functions and will discuss your preference and forte during the interview rounds. Your Mission Know exactly where SLAs and our metrics stand at any given time Create regular health reports for stakeholders and have a full understanding of the...

We’re looking for AML Investigators to join our growing AML Investigation team in Austin. This role is a unique opportunity to have an impact on  Wise’s mission , grow as a specialist in anti-money laundering and help save millions of more people money. Your mission:  Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true  multi-currency banking . Your mission is to protect customers and Wise by investigating and reporting suspicious activity. Here’s how you’ll be contributing to the AML Investigation team:  Carry out reviews on alerted accounts on the basis of both internal and external information Assess actual payment activity and payment patterns Obtain further supporting information to mitigate ML/TF concerns Request and analyse supporting documents when needed Take ownership of an individual investigation and escalating any...

We're looking for a Japanese speaking Senior Content Specialist to join our growing SEO Content team in Singapore. Content and SEO at Wise is about making sure we offer the best possible content and on-site experience to our customers. We don’t believe in stuffing keywords in a blog article or building artificial links, but we do believe in a great copy that inspires and helps readers to find answers. This role is ideal for candidates with senior level experience in Japanese SEO content marketing, who are passionate about blogging and content creation.  At Wise we’re on a mission to empower our users to make smart financial decisions based on transparent information. Our content team is no different. We produce content and monitor its performance too, because we believe that working in SEO means that you understand how the content you’re producing is helping the end user.   Your Mission: Produce SEO optimised content for our JP blog, to help fuel adoption of Wise...

Wise is looking for a Senior Compliance Advisory Manager to join its growing financial crime compliance oversight team in North America. This role will be working alongside the board-appointed BSA Officer in a highly effective team in second line compliance.  In this role, you will be responsible for assisting in the effective mitigation of financial crime risks through the oversight and maintenance of adequate systems and controls. This position requires close partnership with our financial crime compliance operational and product teams, with opportunities to present to senior stakeholders and shape the strategic direction of the financial crime compliance program.   Your Mission: Supervision of our appropriate measures to ensure that financial crime risks are taken into account in our day-to-day operations. Provide advice and guidance to other teams and key stakeholders – regionally and globally, on BSA, AML/CTF and OFAC sanctions regulations as well as related Wise...

We are looking for a German Localisation Specialist to join our global localisation team. Our localisation team is passionate about the Wise mission and wants to make sure that more countries and customers hear about it. We want our product to be easy to use and accessible, and to speak to our customers as if it was written in their language. This is a challenging and exciting role in which you will be able to localise and adapt our contents and also have the ability to come up with innovative ways of reaching new customers. What about the role? The role is based in our London office. You will work closely with the Localisation Coordination team and other Localisation Specialists based in our offices around the world.  You need to have a passion for words and experience in localisation. You should be comfortable working on finance, product and marketing contents. At Wise, we want to make money move across borders easily and eventually free. Our team contributes to this...

Our DEI strategy focuses on driving progress and impact forwards on our 5 overarching goals: increase the diversity of our Wiser population and Leads to reflect our global customer base enhance the inclusivity of our products and services evolve our DEI learning curriculum to increase DEI knowledge, actions and behavior in a high performance culture ensure our processes and policies are fair and equitable particularly in decision making moments improve our DEI data capture, analysis and reporting Our DEI team sits in the People team and is globally distributed across our largest offices: London, Budapest and Tallinn. We hope to have our first Austin based team member join us in this role. Qualifications THE ROLE The DEI Senior Specialist is responsible for managing DEI projects and initiatives across our Americas offices; US offices (Austin, Tampa, New York),  Brazil and Mexico as well as managing some of our global DEI projects. They will be...

Team you will be joining: Fraud group The Fraud team at Wise is dedicated to safeguarding our platform against financial crime and ensuring the protection of our legitimate customers. Leveraging cutting-edge machine learning, real-time transaction monitoring, and data analysis, our team is responsible for developing and enhancing fraud detection systems. Software engineers, data analysts, and data scientists collaborate on a daily basis to continuously improve our systems and provide support to our fraud investigation team. Our main vision points are: Build a globally scalable fraud prevention and detection engine to maintain Wise as a secure environment for our legitimate customers. Utilise machine learning techniques to identify potential risks associated with customer activity. Foster a strong partnership between our fraud investigators and the product team to develop solutions that leverage the expertise of fraud prevention specialists. Not only meet the...

This senior position involves strategising, implementing, and overseeing the TPRM program in alignment with industry standards and regulatory expectations. The Third Party Risk Senior Lead contributes to developing, maintaining, and enhancing the comprehensive TPRM framework and policies to ensure alignment with industry best practices, regulatory requirements, and the Wise's Enterprise Risk management framework.  This role involves leading and growing both global and regional specific resources, providing strategic support, and fostering a culture of third-party risk awareness throughout the organisation. The Senior Lead needs to work in close coordination with the rest of the TPRM Leadership team, and the Third Party Management team at large.  The Senior Lead provides expert guidance to senior stakeholders, coordinates cross-team projects, and contributes to the strategic alignment of TPRM strategies with the company's overall risk management and business objectives. This role...

We’re looking for a Workforce Management Senior Specialist to join our Operational team in our Austin office! As a member of the WFM team you will be vital in ensuring agents are scheduled to be working at the right place and at the right time. You can expect to be working with a number of stakeholders from operational teams, product teams, and analysts, across all levels. You’ll be leveraging our WFM tools, providing support and expertise to our agents and operational leads. This coupled with deep understanding of our customers' needs, you will have a direct impact on helping our customers get support when they need us as well as enabling our agents to do their best work. We are looking for superstars in both Scheduling and Intraday functions and will discuss your preference and forte during the interview rounds. Key Responsibilities: Develop and implement workforce management strategies Analyze complex data to forecast staffing needs and create efficient schedules...

We’re looking for a  Payment Operations Team Lead for the NorthAm Regional Team  to join our team in our Austin office. Here’s how you’ll be contributing to the Operations Team: Taking ownership of part of operational payment process Acting as the first level escalation point for the team as well as internal and external partners Developing a strong Operations team and support specialists on their personal growth paths Setting goals for the Operations teams and reporting against them, monitoring team’s performance metrics Managing team’s resources and their relevant skills, ensuring at all times a high-quality, high-speed workflow with optimal coverage Driving operational excellence, while building sufficient controls and assessing and mitigating operational risks Ensuring the team’s readiness to handle unexpected situations Guaranteeing process documentation within own area Guaranteeing team’s input and participation in regional and central Operations planning...

The team you will join: Fraud team The Fraud team at Wise is dedicated to safeguarding our platform against financial crime and ensuring the protection of our legitimate customers. Leveraging cutting-edge machine learning, real-time transaction monitoring, and data analysis, our team is responsible for developing and enhancing fraud detection systems. Software engineers, data analysts, and data scientists collaborate on a daily basis to continuously improve our systems and provide support to our fraud investigation team. Our vision is: Build a globally scalable fraud prevention and detection engine to maintain Wise as a secure environment for our legitimate customers. Utilise machine learning techniques to identify potential risks associated with customer activity. Foster a strong partnership between our fraud investigators and the product team to develop solutions that leverage the expertise of fraud prevention specialists. Not only meet the requirements set by...

We're looking for a Japanese speaking Senior Content Specialist to join our growing SEO Content team in Singapore. Content and SEO at Wise is about making sure we offer the best possible content and on-site experience to our customers. We don’t believe in stuffing keywords in a blog article or building artificial links, but we do believe in a great copy that inspires and helps readers to find answers. This role is ideal for candidates with senior level experience in Japanese SEO content marketing, who are passionate about blogging and content creation.  At Wise we’re on a mission to empower our users to make smart financial decisions based on transparent information. Our content team is no different. We produce content and monitor its performance too, because we believe that working in SEO means that you understand how the content you’re producing is helping the end user.   Your Mission: Produce SEO optimised content for our JP blog, to help fuel adoption of Wise...