48 contract support tööd leitud

Are you passionate about navigating complex legal landscapes and shaping the future of third-party partnerships? We’re looking for a detail-oriented and forward-thinking  Third Party Contract Manager  to join our team and play a pivotal role in ensuring our third-party agreements align with global regulatory standards and internal policies. This role will focus on managing third-party contracts with a significant emphasis on legal work (100% legal). As part of our dynamic team, you’ll be at the forefront of reviewing contractual agreements, ensuring compliance with cutting-edge regulations like the  EU Digital Operational Resilience Act (DORA)  and the  European Banking Authority’s (EBA) Guidelines on Outsourcing Arrangements , while also driving operational excellence in contract management. What You’ll Do: Ensure Compliance:  Review and analyse third-party contracts to ensure compliance with Wise’s policies, as well as with local and global regulatory requirements,...

Are you passionate about navigating complex legal landscapes and shaping the future of third-party partnerships? We’re looking for a detail-oriented and forward-thinking Third Party Contract Manager to join our team and play a pivotal role in ensuring our third-party agreements align with global regulatory standards and internal policies. This role will focus on managing third-party contracts with a significant emphasis on legal work (100% legal). As part of our dynamic team, you’ll be at the forefront of reviewing contractual agreements, ensuring compliance with cutting-edge regulations like the EU Digital Operational Resilience Act (DORA) and the European Banking Authority’s (EBA) Guidelines on Outsourcing Arrangements , while also driving operational excellence in contract management. What You’ll Do: Ensure Compliance: Review and analyse third-party contracts to ensure compliance with Wise’s policies, as well as with local and global regulatory requirements,...

We are seeking an exceptional Staff Design Researcher to join our Customer Support team in London on a 1-year contract. You'll be part of Wise’s global mission to build an open, fair, and human financial system. Because people without borders need money without borders. As our Staff Design Researcher for Customer Support, you will deliver value through hands-on work, set clear research priorities, and keep the team focused on addressing the most crucial challenges for our customers and business. You’ll collaborate across multiple product teams to reduce customer effort, create alignment, and create seamless support experiences. Here’s how you’ll make an impact: Be a cross-functional champion and partner up with engineers, product managers and analysts, as well as content and product designers. Bridge the gaps between different teams to ensure alignment and make sure everyone’s aligned on the most critical problems for our customers and business. Identify knowledge gaps...

Starship Technologies is revolutionizing deliveries with autonomous robots. These robots are designed to deliver food, groceries, and packages across college campuses and neighborhoods in minutes. Starship has now completed millions of autonomous deliveries to date, traveled millions of miles, and is currently doing more than 140k road crossings each day. Our contribution to society includes reducing congestion, and pollution, providing zero-emissions deliveries, increasing the quality of life for residents, empowering seniors and disabled people, and enabling affordable delivery for local businesses. We’re hitting records on an almost weekly basis. Now is an exciting time to join as we grow rapidly around the world! We are looking for a  Robot Technician  to join our Finland Operations team in our Espoo hub and play an essential part in our mission to provide the world with affordable and environment-friendly deliveries. This is working on a rotating 5 day schedule between...

With a high degree of autonomy, you will be supporting the legal function within the Wise group to help take the business to the next level, including:  Working closely and building relationships with multiple business units across the Company and across our APAC markets (Singapore, Hong Kong, Australia, New Zealand, Malaysia, Thailand, Indonesia and Japan and other regions in APAC) and Gulf markets to advise on a wide range of legal matters and ad hoc problems, including licensing, market entry and partnerships Structuring, drafting, and negotiating commercial agreements with banking/payments partners, outsourced service providers and suppliers Understanding the real risks to the business and providing practical advice to Product and Expansion teams. Supporting Product and Expansion teams on changes to our customer agreement for new services or new market entry Supporting initiatives relating to governance within the group with close support from Group Co Sec Liaising with...

We’re looking for Customer Support Agents who have an excellent command of both Japanese and English to join our growing team in Tokyo on a 1-year Full Time Contract (FTC).  This role is a unique opportunity to have an impact on Wise’s mission in helping our customers have a great experience when using Wise. Your mission:  Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking . Your mission is to bring about the best experience possible with our products, via email, phone and chat. The role will give you the opportunity to: Help customers have the best experience possible with our product working across email, phone and chat Be flexible working during business hours but sometimes covering an early morning, evening or weekend shift (You will be taking other hours/days off for these shifts) Go above...

Are you looking for the next professional opportunity, that will challenge you and advance your career? Join our team now!       Tickmill is looking for a passionate  Senior Sponsorship and Community Manager  to lead the development and execution of sponsorships, influencer partnerships, and ambassador programs while managing and growing our online and offline communities. This role is pivotal in aligning Tickmill’s sponsorship initiatives with community engagement efforts to build authentic connections aligned with the company’s brand values. About Tickmill.     Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and bonds, as well as Exchange Traded Derivatives (Futures & Options). The Tickmill Group was established in 2014, and employs over 270 individuals through its offices in London, Cyprus, Estonia, South Africa...

Upwork ($UPWK) is the world’s work marketplace. We serve everyone from one-person startups to large, Fortune 100 enterprises with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential. Last year, more than $3.8 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers. This is an engagement through Upwork’s Hybrid Workforce Solutions (HWS) Team. Our Hybrid Workforce Solutions Team is a global group of professionals that support Upwork’s business. Our HWS team members are located all over the world. Join Upwork's Data Infrastructure team, which is responsible for and supports all of Upwork’s databases. This includes designing and operating the database landscape and automating anything related to it. These tasks will require deep knowledge of databases and software development. As a Database...

We're looking for a talented Java Developer to join our international team in creating a messaging app that transforms workplace collaboration. Help us build a platform enabling real-time teamwork, seamless meetings, and multilingual communication with AI-driven translation, live captions, and professional interpretation—breaking language barriers so everyone can connect effortlessly. Who we are looking for: 3+ years of Angular development experience with a deep understanding of modern frameworks Experience with real-time communication protocols and multilingual API integrations is a plus Proactive in taking ownership of tasks, delivering high-quality code and enhancing coding practices Comfort with agile methodologies, test-driven development and design patterns Genuine care for team dynamics, customer satisfaction and end-user comfort Strong spoken and written English and Russian skills Excellent teamwork and collaboration skills You will:...

  We're looking for a talented Java Developer to join our international team in creating a messaging app that transforms workplace collaboration. Help us build a platform enabling real-time teamwork, seamless meetings, and multilingual communication with AI-driven translation, live captions, and professional interpretation—breaking language barriers so everyone can connect effortlessly. Who we are looking for : 4+ years of Java development experience  with a deep understanding of modern frameworks Experience with real-time communication protocols and multilingual API integrations is a plus Proactive in taking ownership of tasks, delivering high-quality code and enhancing coding practices Proficiency in RESTful services, microservices architecture and API development Comfort with agile methodologies, test-driven development and design patterns Genuine care for team dynamics, customer satisfaction and end-user comfort Strong spoken and written English and...

We are seeking a talented  React Developer  to bring an MVP to life. You’ll have the chance to work with  React  and explore  Svelte,  a cutting-edge technology driving the future of front-end development. This project involves building an MVP over a six-month engagement, with the potential for further collaboration. Who we are looking for: Over 5 years of experience as a front-end developer, with proven expertise in React Interest or experience with  Svelte  is a significant advantage Experience in startups and working on an MVP is highly beneficial Strong problem-solving skills and a collaborative mindset Proactive in taking ownership of tasks, delivering high-quality code, and improving coding practices A genuine interest in team dynamics, customer satisfaction and end-user comfort Excellent teamwork and collaboration abilities Proficient in spoken and written English Located in Poland or Estonia You will: Design and develop UI...

We’re looking for a Senior Product Analyst who is passionate about our mission of Money Without Borders to partner with our product teams to help drive data-driven decisions that would support our fast-growing product through scaling and optimising the team. As a Senior Product Analyst, you'll be driving our analytics efforts in our Customer support squad, who do everything from supporting our customers when they need help,identifying customer contact reasons, to streamlining our support experience..  Most importantly, you’ll collaborate closely with your product managers, designers and engineers to bring your insights into real change for our customers and help drive our mission!  About the Squad: The support squad’s mission - To deliver a customer support experience that minimises effort and scales globally. We believe this will help Wise get to mission zero. Your mission:  Maximise the impact of your team by helping them make the best decisions for our customers,...

You will be an Account Manager within a fast growing Account Management team, responsible for driving growth with our partners in EMEA. You’ll identify upsell and cross-sell opportunities across your partner portfolio, execute the deals effectively and build relationships with key stakeholders.  The role is based in our London office and you will work closely with the EMEA commercial team and Customer Success team. You will collaborate with other functions across Wise Platform and the wider Wise organisation, including our product management, engineering, compliance, legal and delivery. Your mission:  Work with the Wise Platform team to build, close and deliver a strong pipeline of opportunities within your existing accounts, driving product innovation, revenue and volume growth for Wise. Develop and actively manage comprehensive account plans for your partners, articulating strategies for expansion and growth. Establish strong relationships with your partners by...

As a financial institution moving billions of pounds of customer money in more than 70 countries, Wise must have bulletproof financials. We are now looking for a Regional Prudential Controller to join our Finance Team in London. This role is a unique opportunity to have an impact on Wise’s mission by ensuring timely and accurate regulatory financial data as well as building mature processes and a scalable prudential control function. As a Regional Prudential Controller you will be overseeing all Prudential Control Regulatory requirements for the Group. Responsibilities include being close to the Group month-end closing process to ensure Group is adequately capitalised, representing finance in relevant Committees especially in Group Prudential Risk Committee.  A list of some of the key responsibilities include: Key  Group Finance stakeholder for Group ICARA and Wind-down Plans. Active participant and collaborator for the Group’s Stress Testing and Capital and Financial Resource...

We’re looking for a Workforce Management Senior Specialist to join our team in the Kuala Lumpur office! As a member of the WFM team you will be vital in ensuring agents are scheduled to be working at the right place and at the right time. You can expect to be working with a number of stakeholders from operational teams, product teams, and analysts, across all levels. You’ll be leveraging our WFM tools, providing support and expertise to our agents and operational leads. This coupled with deep understanding of our customers' needs, you will have a direct impact on helping our customers get support when they need us as well as enabling our agents to do their best work. We are looking for superstars in both Scheduling and Intraday functions and will discuss your preference and forte during the interview rounds. Your Mission Know exactly where SLAs and our metrics stand at any given time Create regular health reports for stakeholders and have a full understanding of the...

As a technical support engineer, you’ll be part of a global team whose main focus is ensuring that Wise API integrations get an industry-leading level of assistance when they need it. You’ll work with Wise Platform enterprise partnerships and business payouts customers, Open Banking providers, and self-onboarded API users. They all depend on rapid and dedicated support: from general questions about the behaviour of an API or webhook, to acting as a first-responder for a major incident. What you'll be doing: Develop a deep expertise in the Wise API products and capabilities, and solid understanding of how Wise Platform partnerships have integrated with the solution. You’ll collaborate with teams across the Wise Platform and Open Banking products to do that. Support the team to help contacts across all channels, primarily over email in our support queues, and also by phone in the case of critical issues for a partnership. Contribute significantly to troubleshooting and...

The Business Customer Support Senior Team Lead is a strong leader with a mindset that allows them to build strong teams and processes that put our customers first while providing a continuous feedback loop from customers to various product teams.  Operations Help set and report against monthly and quarterly performance targets, communicate key insights and obstacles to the teams and the broader company Work closely with other Customer Support teams across the world, and Wise product teams to identify ways to improve experience while reducing customer contacts through product changes Increase quality, effectiveness and efficiency within Customer Support as well as collaboration and communication between functions and teams Ensure that a group of teams provides good quality and efficient support and meets KPIs Identify opportunities for group performance improvement and supports leads with performance management Lead group planning and ensures clear and impactful plans...

Wise was launched in 2011 with the vision of making international money transfers fast, cheap, fair, and simple. Today we’re about much more than just moving money. We’re building the world’s best international account experience.  Wise sends more money into and out of the US than any other country. Our bank,  payment partner and regulatory relationships determine the quality and breadth of our product. So, we're on the hunt for an executor with an analytical mind and strong communication skills to join the Banking & Expansion team in North America.  In 2021, Wise launched Assets in the UK, a new type of account. Assets allows customers to back the money they hold with Wise through different asset classes such as stocks or bonds while retaining the instant access and spend functionality of a checking account.    We’re looking for a Investments Expansion Lead - NorthAm Assets to join our New York City office. You’ll be responsible for expanding the Assets product to the US...

Key Responsibilities: Operational Ownership: Serve as the primary operational contact for enterprise partners, managing operational challenges, unblocking growth opportunities and handling escalations. Ensure seamless functioning of our services. Strategic Improvement Initiatives: Develop and implement operational success plans, driving strategic improvements based on comprehensive data analysis. Ensure both partners and internal teams adhere to agreed timelines and objectives. Scaling and Process Optimization: Identify key friction points in operations, using data-driven insights. Lead negotiations and implement process changes with partners, product teams, and engineers to enhance efficiencies and scalability. API Integration and Collaboration: Spearhead the exploration and implementation of endpoint and webhook solutions, negotiating with partners to ensure seamless data exchange and automation of operational support systems. Quality and Performance Analysis:...

As a Integration Support Engineer, you’ll be part of a global team whose main focus is ensuring that Wise API integrations get an industry-leading level of assistance when they need it. You’ll work with Wise Platform enterprise partnerships and business payouts customers, Open Banking providers, and self-onboarded API users. They all depend on rapid and dedicated support: from general questions about the behaviour of an API or webhook, to acting as a first-responder for a major incident. The Challenge You’ll develop a deep expertise in the Wise API and SWIFT products and capabilities, and solid understanding of how Wise Platform partnerships have integrated with the solution. You’ll collaborate with teams across the Wise Platform and Open Banking products to do that. You’ll help support the team to help contacts across all channels, primarily over email in our support queues, and also by phone in the case of critical issues for a partnership. You’ll contribute significantly...