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Starship Technologies is revolutionizing deliveries with autonomous robots. These robots are designed to deliver food, groceries, and packages across college campuses and neighborhoods in minutes. Starship has now completed millions of autonomous deliveries to date, traveled millions of miles and is currently doing more than 140k road crossings each day. Our contribution to society includes reducing congestion, and pollution, providing zero-emissions deliveries, increasing the quality of life for residents, empowering seniors and disabled people, and enabling affordable delivery for local businesses.  We’re hitting records on an almost weekly basis. Now is an exciting time to join as we grow rapidly around the world! The environment will be similar to a fast-paced restaurant/workshop while allowing you to plunge into a cutting-edge technological environment working directly with our autonomous robots. Our Robot Technicians will execute robot fleet repair throughout the shift,...

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking and spend with their Wise card. Your mission is to help us out preventing Card Fraud and supporting our cardholders with their fraud disputes. Here’s how you’ll be contributing: Deep dive into suspicious transactions and in general, performing agents tasks 25-30% of your time Planning, coordinating, and monitoring the card fraud operations, contributing to achieving and maintaining the internal and external service standards, including but not limited to scheduling, key metrics monitoring and internal reporting, work guidelines Collaborating with the development and product team on policies, plans and longer term objectives Contributing to improvements and changes related to fraud prevention, customer satisfaction, increasing automation, efficiency and...

We’re looking for an experienced Senior Account Manager, who is passionate about the Wise mission – money without borders to join the Wise Platform team in North America. You’ll work with our existing platform partners, including global payroll providers, expense management and bill pay SaaS companies, challenger banks and Big Tech, to help them leverage Wise’s infrastructure to offer their customers world class payment service solutions through their own channels. We’ve launched partnerships globally, with the likes of Google, Mercury and Ramp in North America, and today have 80+ global banks and platforms connected and powered by Wise Platform .  A bit about the role: You will be a Senior Account Manager within a fast growing Account Management team, responsible for driving growth with our platform partners in North America. You’ll identify upsell and cross-sell opportunities across your partner portfolio, execute the deals effectively and build relationships with key...

A Due Diligence Agent is responsible for performing timely business due diligence to complete the KYC process. The Agent will be engaged in research and analysis. They will use information supplied by external business customers, information already within the organization, external vendor tools and their overall experience to effect due diligence controls on customers and counterparties of various characteristics. Duties and responsibilities: Performs Due Diligence on existing, new and/or potential customers based on risk mitigation controls and certain trigger events. Exercise discretion in setting priorities, identifying customer records that require further review and taking action to obtain and follow-up on the information and/or documentation requested. Ensure that information and documentation provided by customers, from external data sources and from your own reviews (e.g. websites and company registries) meet our requirements for verification Perform searches...

We’re looking for AML Investigators to join our growing AML Investigation team in Austin. This role is a unique opportunity to have an impact on  Wise’s mission , grow as a specialist in anti-money laundering and help save millions of more people money. Your mission:  Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true  multi-currency banking . Your mission is to protect customers and Wise by investigating and reporting suspicious activity. Here’s how you’ll be contributing to the AML Investigation team:  Carry out reviews on alerted accounts on the basis of both internal and external information Assess actual payment activity and payment patterns Obtain further supporting information to mitigate ML/TF concerns Request and analyse supporting documents when needed Take ownership of an individual investigation and escalating any...

The North America Send and Onboarding team focuses primarily on the onboarding experience of US and Canadian customers (or anyone globally sending USD or CAD). Important areas of focus for the team include: Building a clear and convenient profile onboarding flow for NA customers. Ensuring that our verification processes are compliant, streamlined, and cost-effective. Enabling customers to be in a position to be ready to send money and use our products as quickly and seamlessly as possible. This role will give you the opportunity to: Choose your own path to success – you’ll have the freedom to define the vision and the responsibility for making it happen Be flexible in how and where you work, we understand everyone needs a little something different so we’ll do our best to make it happen Travel to work with our teams in our offices around the world Inspire teams with your ideas, knowledge and self-starting attitude Qualifications A bit about you:  You’re...

We’re looking for a recruiter to join our growing team in Austin and play a key role in shaping our Americas HQ at Wise. As a Senior GTM Recruiter, you will be essential in scaling our organization, fostering a strong team culture, and helping us deliver value to our customers. Reporting to the Head of Americas Talent Acquisition, you will lead recruitment efforts across the region and help build a high-performing team. Role Objectives : Strategic Recruitment : Develop and implement effective recruitment strategies, collaborating with hiring teams to make data-driven decisions and meet hiring goals. Talent Relationship Management : Build and maintain long-term relationships with exceptional candidates, ensuring they have a positive and seamless recruitment experience. Candidate Experience : Ensure all candidates, regardless of outcome, have a positive interaction with Wise, building a strong talent pool for future opportunities. Sourcing Innovation : Develop and execute...

Wise was launched in 2011 with the vision of making international money transfers fast, cheap, fair, and simple. Today we’re about much more than just moving money. We’re building the world’s best international account experience.  Wise sends more money into and out of the US than any other country. Our bank,  payment partner and regulatory relationships determine the quality and breadth of our product. So, we're on the hunt for an executor with an analytical mind and strong communication skills to join the Banking & Expansion team in North America.  In 2021, Wise launched Assets in the UK, a new type of account. Assets allows customers to back the money they hold with Wise through different asset classes such as stocks or bonds while retaining the instant access and spend functionality of a checking account.    We’re looking for a Investments Expansion Lead - NorthAm Assets to join our New York City office. You’ll be responsible for expanding the Assets product to the US...

We’re looking for a recruiter to join our growing team in Austin and play a key role in shaping our Americas HQ at Wise. As a Senior Recruiter, you will be essential in scaling our organization, fostering a strong team culture, and helping us deliver value to our customers. Reporting to the Head of Americas Talent Acquisition, you will lead recruitment efforts across the region and help build a high-performing team. Role Objectives : Strategic Recruitment : Develop and implement effective recruitment strategies, collaborating with hiring teams to make data-driven decisions and meet hiring goals. Talent Relationship Management : Build and maintain long-term relationships with exceptional candidates, ensuring they have a positive and seamless recruitment experience. Candidate Experience : Ensure all candidates, regardless of outcome, have a positive interaction with Wise, building a strong talent pool for future opportunities. Sourcing Innovation : Develop and execute...

Starship Technologies is revolutionizing deliveries with autonomous robots. These robots are designed to deliver food, groceries, and packages across college campuses and neighborhoods in minutes. Starship has now completed millions of autonomous deliveries to date, traveled millions of miles and is currently doing more than 140k road crossings each day. Our contribution to society includes reducing congestion, and pollution, providing zero-emissions deliveries, increasing the quality of life for residents, empowering seniors and disabled people, and enabling affordable delivery for local businesses.  We’re hitting records on an almost weekly basis. Now is an exciting time to join as we grow rapidly around the world! The environment will be similar to a fast-paced restaurant/workshop while allowing you to plunge into a cutting-edge technological environment working directly with our autonomous robots. Our Robot Technicians will execute robot fleet repair throughout the shift,...

The Wise Account team is dedicated to providing a seamless international banking experience under the vision of “One account, for all the money in the world.” Our focus is on enabling users to manage their finances across 160 countries and 40 currencies, allowing them to send, spend, and convert money as if they were local residents. Additionally, users can earn interest on their balances held in USD, GBP, and EUR, further enhancing the value of their Wise account. Key Responsibilities Facilitate the sending, and converting of money across 160 countries and 40 currencies, ensuring users can handle their finances efficiently anywhere in the world. Provide account details, allowing users to receive money from overseas fee-free, enhancing the convenience of international transactions. Provide opportunities for users to earn interest on their balances held in USD, GBP, and EUR, enhancing the value proposition of holding funds with Wise. Continuously improve the user interface...

We are looking for a Senior Presales Consultant to join our team in Austin and play a crucial role in winning sales opportunities by solving our partner’s most complex problems. We’ll look to you to build out the presales function within the North America region, helping achieve growth objectives while consulting closely with our product, sales, and delivery teams to design solutions that we can deliver efficiently and with quality. As a Senior Presales Consultant, your success will be driven by an ability to understand customer requirements, showcase the Wise Platform value proposition, and earn the trust of key decision-makers. You will apply your expertise and product knowledge to design intelligent and scalable payment solutions for our prospective partners. This will require you to work cross-functionally to build strategies to successfully navigate complex sales cycles, deliver product demos, and lead compelling solution presentations. You should be equally comfortable in...

We’re looking for a Senior Regulatory Compliance Manager to join our growing Regulatory Oversight Compliance team in North America This role will be working alongside the NorthAm Compliance Director in a highly effective team in second line compliance (2LoD). In this role, you will be responsible for assisting in the effective mitigation of regulatory compliance risks through the oversight and maintenance of adequate systems and controls. This position requires close partnership with our operational, finance, product, and engineering teams, with opportunities to present to senior stakeholders and shape the strategic direction of the regulatory compliance program. What You'll Do: Provide advice and guidance to other teams and key stakeholders – regionally and globally, on state money transmission license requirements, relevant federal consumer regulations (e.g. Regulation E, UDAAP, E-Sign Act) as well as related Wise policies and procedures Support in the development and...

We’re looking for a dynamic Regional Delivery Lead for North America (NAM) who is passionate about the Wise mission – money without borders. You’ll be a part of the Wise Platform team, supporting the NAM Delivery teams - Presales Consultants, Implementation Managers and Solution Engineers, helping us grow and deliver high-quality payment services to our partners and their customers across the NAM region. As our first Regional Delivery Lead for NAM, you will set the standard for regional delivery operations, leading growth and ensuring the smooth delivery of payment solutions. You’ll lead and coach our regional team, working towards ambitious goals to achieve our growth objectives in North America. What You'll Do: Create a regional delivery strategy that aligns to our business goals and support its execution and evolution. Drive a culture of high performance that is focused on measurable outcomes; oversee regional delivery metrics, collaborating with global leads to ensure...

About the role: As Wise becomes ever more integrated into financial systems around the globe, we are subject to ever increasing scrutiny from regulators, partners and regional stakeholders. If we are successful, we’ll eventually become one of the most heavily regulated companies in the world. As Regional Information Security Officer for North America and Mexico, your job will be to represent Wise Security Squad, creating strong partnerships within our North America and Mexico legal entities to help reduce Information Security and Technology risk in line with the expectations of the markets in which we operate.   What you will be working on : Working closely with regional risk, compliance and engineering teams to provide a tailored view of risk to Wise legal entities in North America and Mexico. Leading security responses for regional licence applications, annual certifications, partner and ad-hoc audits. Supporting Group Security Risk assessment process and...

About the role: You will be working closely with the Account Management team and Wise operational teams, which are global. You will also work with other functions, including product management, tech, legal, compliance, implementation and business development.   This role will give you the opportunity to: Own and nurture operational relationships with partners and unblock the growth opportunities. This means being their first point of operational contact (escalations, operational friction patterns), managing stakeholders and conducting business meetings, providing solutions to partners looking to improve the operational state and supporting them through the execution. Unblocking operational obstacles to growth.  Own operational success plans with partners to maximize the value partners get from Wise. This means analyzing the operational performance and being the driver of strategic operational improvements with partners and keeping our partners as well as internal...

We’re looking for a Sanctions Advisory Senior Manager to join our growing FinCrime Oversight team.  Sanctions is a key function in our oversight team.  This role is hands-on, a unique opportunity to have an impact on Wise’s mission , grow as a sanctions and compliance leader, and help save millions of more people’s money while protecting Wise from compliance risks.   Your mission:  At Wise we believe that people who are closest to risks are the best placed to identify and address these. We are looking for a Sanctions expert who will work with our product and compliance teams to ensure our sanctions controls are fit for purpose today and as we continue to scale.   This is a second line role looking after US sanctions but will work closely with counterparts across the globe.     Duties and responsibilities: Develop and implement an effective sanctions risk framework working closely with the product and compliance officers in the US, UK and EU.  Implement a process to...

Our DEI strategy focuses on driving progress and impact forwards on our 5 overarching goals: increase the diversity of our Wiser population and Leads to reflect our global customer base enhance the inclusivity of our products and services evolve our DEI learning curriculum to increase DEI knowledge, actions and behavior in a high performance culture ensure our processes and policies are fair and equitable particularly in decision making moments improve our DEI data capture, analysis and reporting Our DEI team sits in the People team and is globally distributed across our largest offices: London, Budapest and Tallinn. We hope to have our first Austin based team member join us in this role. Qualifications THE ROLE The DEI Senior Specialist is responsible for managing DEI projects and initiatives across our Americas offices; US offices (Austin, Tampa, New York),  Brazil and Mexico as well as managing some of our global DEI projects. They will be...

We’re looking for a Workforce Management Senior Specialist to join our Operational team in our Austin office! As a member of the WFM team you will be vital in ensuring agents are scheduled to be working at the right place and at the right time. You can expect to be working with a number of stakeholders from operational teams, product teams, and analysts, across all levels. You’ll be leveraging our WFM tools, providing support and expertise to our agents and operational leads. This coupled with deep understanding of our customers' needs, you will have a direct impact on helping our customers get support when they need us as well as enabling our agents to do their best work. We are looking for superstars in both Scheduling and Intraday functions and will discuss your preference and forte during the interview rounds. Key Responsibilities: Develop and implement workforce management strategies Analyze complex data to forecast staffing needs and create efficient schedules...

Job Description We’re looking for a Performance Marketing Specialist to join our growing marketing team at Wise. This role offers an exciting opportunity to contribute to the global expansion of Wise’s audio advertising program, and to support the growth of other emerging platforms and marketing channels. As one of the first operational appointments for Wise’s audio team, you’ll play a vital role in helping to scale our existing podcast advertising efforts, and in expanding our advertising onto new audio platforms. Ultimately, you’ll enable our team to reach more and more customers whose lives could be made easier by using Wise.   Here’s how you’ll be contributing to the Audio team at Wise: Own all operational aspects of Wise’s audio advertising program, from campaign setup with media partners and ad tech vendors, to developing creative and trafficking ad assets Maintain day-to-day relationships with publishers, agencies and ad tech partners Manage daily campaign...