27 Nov, 2024
Customer Service Agent role is a key role for our business. We are looking for a passionate and enthusiastic person who is able to put customers at the heart of our business, creating a pleasurable and entertaining journey for them across all touch points. If you think you can do it, you could be the one we're looking for! YOU LOVE:
Making impact by helping people and making someone's day better
Socializing with people over chat, e-mail or phone
Challenges by solving "puzzles" and cracking the "nuts"
YOU ARE:
A champion in communicating and socializing with people
Optimistic and positive (even when the going gets tough)
Empathetic, positive and immensely patient
Energetic and goal-oriented person
YOU WILL:
Listen, engage and help customers with their inquiries over e-mail, chat or phone
Investigate problems, develop solutions and manage through resolution
Escalate issues to other departments...
Entain
Latvia